Archive for August, 2022

Just a Spoonful of Capacity Cuts the Wait Time in HALF!

Prefer to watch rather than read?  Just click here, under 5 mins with captions.

In office work the queue doesn’t snake out the door.  Its piles up emotionally in the form of the ever-expanding Inbox, and the increasing rates of friendly-but-scary “where’s my thing?”  It feels like there’s no way out….but it turns out just a spoonful of capacity goes a long way.

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