The simple way to good service area relationships
“I can’t win” sighed John.
“Tough day?” I asked. John was the Senior Manager of Work Health & Safety in a large organisation.
“It’s my senior colleagues from other areas” he began. “We need a better approach to work health and safety around here, but that’s not going to happen if they don’t listen.”
“Why don’t they?”
“Because if I was them, I’d be doing exactly the same! They’ve got serious businesses to run, they’re all on the hook for more profit next year and delivering services better. Then along comes one of my team and somehow they’re supposed to prioritise my stuff’?” Read more…