The Coordination System – the unfashionable necessity that will make your organisation work

Prefer to watch on video rather than read? Click here – 5 mins, with captions.

Unhappy people, putting out fires and feeling like we’re not getting anywhere.  We often look for so-called ‘bigger’ solutions – to talk about purpose, strategy, systems.  And sometimes that’s spot on.

But more often than not, there’s a more powerful, yet very unfashionable component of every organisation at every level that needs to be working for anything to…well…work!

And that’s Coordination.  I’ll explain…

No Discord at Work – Lessons from Jerry

The show Seinfeld was known to be a reasonably harmonious set, a ‘lack of discord’.  When Jerry Seinfeld was asked a few weeks ago why he thought that was the case by life-maximiser Tim Ferriss on his podcast , he gave an answer that was startling in its simplicity:

Tim: To what would you attribute that lack of discord?

Jerry: I don’t like discord.

You probably don’t like it either, right?  But what do you actually do?

Jerry continued:

Jerry: I don’t like it, and I am fearless in rooting it out and solving it.  And if anyone’s having a problem, I’m going to walk right up to them and go “Is there a problem?  Let’s talk about this”.  Because I cannot stand that kind of turmoil.

Genuine Buy-In – the power of CAPI

Prefer to watch on video rather than read?  Click here, it’s 4 mins, with captions.

My work with organisations often involves getting groups together so they can see their work situation, make decisions on what needs to change and put these into action.    Which means at some point in the preparation, we are going to be asking “right, so who do we need to have in the room”?

That’s where I lean one of the brilliant concepts of Dr. Ichak Adizes, called CAPI.

The Weekly One-on-One – the simple thing that makes you a better leader

Prefer to watch on video than read?  Click here to do so, it’s 4 mins with captions.

There’s a thing that you can do to become a better leader that it is so simple, it’s difficult for many to believe it can make so much difference.

That thing is the weekly one-on-one. 

The best descriptions of the importance of this and some guidelines come from Manager Tools, founded by Mark Horstman and Mike Auzenne 15 years ago.  Originally a podcast, it’s now a consultancy, training company and there’s a book.    They call the one-on-one the ‘O3’, and they have it as one of their cornerstones of good leadership.

They’re not wrong.