Archive for July, 2021

Diamond Structure – the one for professional services

Prefer to watch on video than read?  Click here – 3 mins with captions.

Traditional hierarchy looks like this – a pyramid (and BTW it’s a very appropriate organising principle for many, many situations, so don’t feel guilty if you’re running one or in one).

Work Levels

The hierarchy shows us which roles have the job of being accountable for other roles…but it also can be used to show us what Elliott Jaques discovered as different levels of work.  I’ve drawn them in here…

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