Stop the battles: Using authorities to set up cross-functional work

Eli Painting 1

There is a way to create a culture of working together and stopping cross-functional work being the bane of your people’s working life, and it does not start with sending everyone away to learn how to handle conflict, find out their personality type or get 360 feedback.

Instead, it involves addressing the issue at its source by managers clarifying what they are each accountable for, confirming with their cross-over manager, then setting up role relationships for their people by integrating accountabilities and authorities.

Elliott Jaques provides ┬áseven different types of authority to match with accountability Read more…

Adam is a partner of The Working Journey a niche consultancy that designs organisations into creative accountable enterprises that deliver...using ideas such as you just read. Want to chat? Send him an email by clicking here.