Archive for April, 2014

The real job of middle management

Tokyo Tube

Matt Darling invented a system called Smart Ward in the most tragic of circumstances.  It puts touchscreens into hospitals which look like the ones in hospitality where staff use wristbands to identify themselves then can enter and access data.  The result is less duplication and more reliable information, allowing nurses to do what they’re good at – nursing, and reducing mistakes due to admin overload.

ABC ran this article the day before Christmas, and a warning that the photo of Matt’s little girl may bring a tear to your eye.

Here’s the point:  the decision to implement a system such as this is why middle management exists. Read more…

Adam is a partner of The Working Journey a niche consultancy that designs organisations into creative accountable enterprises that deliver...using ideas such as you just read. Want to chat? Send him an email by clicking here.