Archive for October, 2012

Who should get the milk?

In the kitchen at work the other day, I made a coffee, opened the fridge to grab the milk and there was none.  After the initial surge of disappointment and frustration passed, I put my cup of black coffee with one sugar in a safe place and commenced the trudge down the hall toward the canteen.

Got to thinking along the way – how do we work out who should get the milk?  In my area we don’t have a defined role to take care of this sort of thing, which leaves it up to everyone.  At the same time, we seem to share an assumption that menial tasks such as milk collection should not be done by ‘important people’.  So how do we work out who is important? Read more…

Adam is a partner of The Working Journey a niche consultancy that designs organisations into creative accountable enterprises that deliver...using ideas such as you just read. Want to chat? Send him an email by clicking here.